Craden DP9 User Manual

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5.0 MAINTENANCE
5.1 LUBRICATION AND CLEANING
5.1.1 Lubrication
There are no lubrication points in the printer. All parts are either permanently lubricated or are
designed to operate dry. No lubricants should be used. They may adversely affect operation.
5.1.2 Document Feed Roller Cleaning
1. Open the cabinet.
2. Moisten a lint-free cloth with isopropyl alcohol and wipe the front rollers while rotating the
gear on the end of the roller shaft. Do not use any strong solvents in place of alcohol.
3. In similar fashion, clean the rear rollers. Make sure all rollers are dry and free of residue.
5.1.3 Sensor Cleaning
Clear sensor light paths of paper, paper dust and other obstructions if rollers continue to run
when no document is present or other sensor problems occur.
1. Insert the flexible nozzle tube of a compressed air can under the input guide and near each
of the document sensors. Clear each sensor area with a 5-second burst of air.
L - Left (Home) Sensor synchronizes carriage motion
MultiSensor
Cable
Must be
seated in
connector
properly
F -
Front
Sensor
Senses
document
insertion
B -
Back
Sensor
Senses
document
top edge
M -
Middle
Sensor
Detects
skew
R -
Right
Sensor
Detects
skew
Input Guide
27
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Summary of Contents

Page 1 - Back to Table of Contents

5.0 MAINTENANCE 5.1 LUBRICATION AND CLEANING 5.1.1 Lubrication There are no lubrication points in the printer. All parts are either perman

Page 2 - 5.1.4 Printhead Cleaning

5.5.3 Sensor PCB 1. Turn off power and disconnect the flex cable from the sensor PCB. 3. Remove the two nuts fastening the PCB to the input guide.

Page 3 - 5.3 ELECTRICAL ADJUSTMENTS

5.5.8 Document Motor 1. Remove the cabinet (see 5.5.1). 2. Disconnect the motor from J2 on the Main PCB. 3. Loosen the 1/16” Allen screw that fasten

Page 4 - 5.4.1 Printhead Gap

5.6 TROUBLESHOOTING 5.6.1 Basic Troubleshooting This procedure exercises everything in the printer except the interface to the host system. If any

Page 5

5.6.4 Defective Sensor All sensors transmit infrared light and sense light reflected by a document, gap roller or cabinet. The sensors are automati

Page 6

5.6.7 No Print or Light Print If there is no printhead noise when the carriage traverses a document: 1. Check that the printhead is plugged into th

Page 7

5.6.9 Missing Dots If a single row of dots is missing: 1. Refer to the printwire pinouts on the main PCB schematic. Pin 4 prints the uppermost dot

Page 8 - Gate fingers

5.6.13 Diagnostic Flowchart Use this flow chart to assist in troubleshooting. Is the display on the printer blank? No Yes Do the keys on the key

Page 9

5.7 RECOMMENDED SPARE PARTS Machine Population: 1 10 25 50 100 250 Class A Spares Qty: 1 1 2 3 5 10 Class B Spares

Page 10

5.1.4 Printhead Cleaning Perform if printwires stick when printing begins or print quality becomes intermittent. Be sure to check the ribbon first!

Page 11

5.2 SERVICE PARAMETER SET-UP PROCEDURE It may be necessary to change service parameters that compensate for certain mechanical tolerances. T

Page 12 - 5.6.3 Defective Keypad

5.4 MECHANICAL ADJUSTMENTS 5.4.1 Printhead Gap Too large a gap causes light print and missing dots. Too small a gap causes ribbon smear. 1. Open th

Page 13 - 5.6.6 No Carriage Motion

5.4.1.1 Ribbon Shield Removal / Replacement The ribbon shield prevents ribbon fabric from rubbing on and smearing printed media. It is a consumable.

Page 14 - 5.6.8 Print Quality

5.4.1.1.1 Ribbon Shield Face Inspection A high percentage of printers sent to Craden for repair has a ribbon shield that has reached end of life and

Page 15 - 5.6.9 Missing Dots

5.4.2 Carriage Drive Belt Tension The carriage belt connects the carriage drive motor to the carriage. Incorrect carriage belt tension

Page 16 - 5.6.13 Diagnostic Flowchart

1. Use a spring gauge to measure the force required to raise the right end of the rear upper roller very slightly. It should measure 6 to 8 ounces (17

Page 17 - 5.7 RECOMMENDED SPARE PARTS

5.4.8 Front Document Roller Spring Force Gate travel must be properly adjusted (see 5.4.7) before roller spring force is adjusted 1. Raise the gate

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